1. Introduction
Welcome to SOOLMAX. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how SOOLMAX (“we”, “us”, or “our”) collects, uses, and safeguards your information when you visit our website soolmax.com or use our facility management and supply services in Malta.
2. Data We Collect
We may collect and process the following types of information:
- Identity Data: Name, surname, and company role.
- Contact Data: Email address, phone number, and physical service address.
- Transaction Data: Details about payments and the services/products you have purchased from us.
- Technical Data: IP address, browser type, and usage patterns on our website.
3. How We Use Your Data
We use your information to:
- Provide and manage our facility operations and supply deliveries.
- Process your orders and manage billing/VAT documentation.
- Communicate with you regarding service updates or inquiries.
- Improve our website functionality and customer experience.
4. Legal Basis for Processing
Under the GDPR (General Data Protection Regulation), we process your data because:
- It is necessary for the performance of a contract with you.
- We have a legal obligation (e.g., tax and VAT reporting in Malta).
- You have given us consent (e.g., subscribing to updates).
5. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction or erasure of your data.
- Object to the processing of your data.
- Request the transfer of your data (data portability).
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: operations@soolmax.com
- Phone: +356 7790 9028
- Address: San Pawl il-Baħar, Malta